Community Health Impact Coalition, Communications Lead
VACANCY
COMMUNICATIONS LEAD.
Community Health Impact Coalition is making professional community health workers (proCHWs) the norm worldwide by changing guidelines, funding, and policy. We research to equip international norm setters with evidence. We advocate to influence global financing institutions. And we activate in-country CHW networks to win proCHW national policy. CHIC includes CHWs and global health organizations in 60 countries. We exist because CHWs work. Our vision is quality care for all, including those who provide it.
ABOUT THE OPPORTUNITY
CHIC is looking for an experienced Communications Lead to support the Senior Communications Manager in the full suite of communications delivery, including core communications, advocacy, external engagement and events. The successful candidate will be a detail-oriented, creative and collaborative teammate, with a strong growth mindset.
This might be your dream role if:
- You're passionate about using communications and campaigns to build movements and help deliver health for all.
- You bring communications experience in global health, movement-building, or coalition-based work, and thrive in environments where collaboration across the organization is key.
- You're a skilled and hands-on communicator - not currently in a manager-level role, but ready to take on meaningful responsibility and grow.
- You're passionate about creating content that is both technically right and morally sound.
POSITION INFORMATION
Term: Full time
Level: Grade 2, Band 1, refer to compensation policy
Location: Global Remote with at least 3.5 hours workday overlap with UTC
Benefits: Medical - including dependent coverage, dental, vision, and life insurance; fully-paid parental leave (16 weeks), flexible schedule, fully vested and company-matched 401k, subsidized professional development, and a retrofit of your home office. Refer to benefits guide.
Reports to: Senior Communications Manager
YOUR MISSION
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CORE RESPONSIBILITIES
- Core Communications:
- Support development and sharing of external-facing communications collateral and creative content for campaigns and launches.
- Lead production of quarterly reports. Support production of the Annual Report.
- Regularly update the Coalition messaging platform, website and assets based on the latest evidence and work.
- Support storytelling at the Coalition with research, copy drafting, and editing. This includes for blogs and articles, briefs, press releases and case studies.
- Act as a brand champion, reworking assets and supporting colleagues in brand and messaging application.
- Feed into monitoring and evaluation, and cross-platform analytics, for communications functions.
- Digital Communications:
- Run day-to-day posting and engagement on our social media platforms to drive growth in audience reach.
- Lead on the production of our regular mailers and newsletters with content sourcing and editing, and support of translation of mailers.
- Make routine website updates and edits, such as logo and photo changes, information updating etc.
- Support monitoring and evaluation, and cross-platform analytics, for communications functions.
- Events and External Engagement
- Support planning and execution of Coalition webinars and events; assist with talking points, help coordinate media engagement, and oversee sharing of key takeaways on our platforms.
- Help create collateral for events, such as one-pagers, briefing packs and merchandise.
- Support event-related communications and coordination, including managing the events inbox; drafting speaker profiles; maintaining events trackers; and working with the Operations team on post events communications.
- Help brief and prepare Coalition leaders and speakers for external relations engagements such as panels, speeches, podcasts and media interviews.
- Work with the Senior Communications Manager to elevate CHIC’s unique value proposition and strengthen our brand at external convenings.
KPIs AGAINST WHICH YOU WILL BE ASSESSED
- Core audience engagement across key channels:
- Social media (e.g., # impressions, # audience)
- Website (e.g, # visitors, session duration)
- Email marketing/newsletters (e.g., open rates, click rates)
- Coalition co-creation and involvement in campaigns and creative (e.g., # members collaborating on media, graphics, events comms)
REQUIRED QUALIFICATIONS
- Proven experience working in a communications role, preferably within a non-profit and coalition environment.
- An excellent verbal and written communicator with the ability to express ideas and thoughts clearly, with attention to detail.
- Skilled in copywriting and editing for both digital and traditional media.
- Experienced using a range of software such Word, Excel, SocialBee/Hootsuite, Canva, WordPress, Mailchimp.
- Able to collate analytics information to drive insights.
- Confident with learning a brand and supporting brand delivery.
- Experience in external engagement and events support
YOU ARE ALSO
- Inspired by healthcare as a human right
- Empathetic and driven by a desire for deep understanding
- A systems thinker who enjoys tackling large, complex problems
- A doer-director: looking to contribute to strategy, while also getting your hands dirty
- Able to collaborate with a distributed team on a self-directed work schedule
OUR TEAM & CULTURE
At CHIC, we thrive on radical collaboration and decisive action, with a culture deeply rooted in trust, accountability, and acts of care. Leaving egos at the door, we focus on impact, leveraging co-creation to foster genuine ownership and drive adoption. As a lean and nimble team relentlessly focused on delivering for our mission, we practice a rhythm of work and rest that balances achievement and well-being. If you enjoy having a high level of autonomy and creativity, seek impact-driven work, and aspire to be on a high-performing team that holds each other accountable for delivering results, you will fit in well at CHIC. As a virtual and distributed team, we leverage technology to help us organize, structure, and enhance our collaboration and workflow. Being a digital native isn't necessary, but having a growth mindset is imperative to thriving at CHIC.
APPLY NOW
We will advertise this role internally from June 16–June 27, 2025. If no internal candidates apply, we will post the role externally during the week of July 14th, 2025.
Please apply using this form. We’re accepting external applications until August 6, 2025 at 00:00:00 UTC. There’s no benefit to applying early—we will take two weeks to review all applications. We aim to follow up with all applicants by August 20, 2025 about advancement to a phone screen. We expect a practical test will take place starting September 3rd followed by a final round interview the week of September 15.
For inquiries, please email [email protected]. or [email protected]. Note that we will respond only to questions not covered in the application instructions.
EMPLOYMENT LOGISTICS
Community Health Impact Coalition (CHIC) is a fiscally sponsored project of Panorama Global, a 501(c)(3) social impact non-profit that empowers changemakers through radical collaboration. CHIC employees/interns will be employees of Panorama Global.
Panorama is committed to creating a diverse team and is proud to be an equal opportunity employer. We know that representation matters in the workplace and with our partners; to that end we are committed to a hiring process grounded in equity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, caste, citizenship or immigration status, national origin, genetic information, gender identity, gender expression, sexual orientation, marital status, veteran status, political ideology, the presence of any physical, mental, or sensory disability, age, or any other status or characteristic protected by federal, state, or local law.
Panorama complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].